FAQ
Have a question about Centennial Place?
Have a question about living at Centennial Place Student Residence? We have the answer! Check out our FAQ section below.
General Information
What is Centennial Place Student Residence
Centennial Place Student Residence is the ultimate on-campus student residence experience offering all-inclusive living to post-secondary students attending Centennial College. Enjoy spacious urban living and state-of-the-art amenities in a secure and welcoming environment.
Who Lives at Centennial Place Student Residence?
A diverse mix of Canadian and international students enjoy Centennial Place Student Residence. Situated in Scarborough, we are part of a vibrant and multicultural hub. Interested to see where residents who call Centennial ‘Home’ join us from? Click HERE
Where is Centennial Place Student Residence Located?
937 Progress Avenue
Scarborough, ON
M1G 3T8
How Can I Contact Centennial Place Student Residence?
We can be reached by telephone at 416-438-2216 or via email at centennialresidence@studenthousing.com.
What Type of Accommodations Are Offered?
With optimal suite layouts from 2-Bedroom to 4-Bedroom shared accommodation, Centennial Place Student Residence offers something for everyone with roommate matching services available.
Is Dining Service Provided?
All suites at Centennial Place Student Residence come conveniently equipped with a full kitchen. Residents also have access to a variety of dining options on-campus including The Local Café and Restaurant located on the lower level of our residence building as well as shared community kitchens throughout the building.
Do You Allow Pets?
Centennial Place Student Residence is happy to accommodate service and emotional support animals only with approval from Management. Please contact our office for further details.
What Is Renters Insurance, And Do I Need It?
Yes! Personal Property Insurance is required to live at Centennial Place Student Residence. Personal Property Insurance (sometimes referred to as “Renters’ Insurance”) can protect your valuables, such as laptops or expensive textbooks from theft or damage, providing you with peace of mind that you’re covered if something happens. Policies should cover personal property and personal liability coverage, and additional living expenses.
For our residents’ convenience, we’ve partnered with Summit Insurance, one of Canada’s leading insurance providers for students.
Do You Offer Roommate Matching?
Yes! Once we receive a signed Lease Agreement, residents are invited to create a profile in RoomSync, which is our roommate matching solution for finding the best roommate match. Through the power of self-selection, residents take control of their living space. Matches that are mutual, based on real preferences, and made in an inclusive environment will nurture empowered, satisfied residents. Note roommate matching services via RoomSync are available for the Fall season only and assignments are subject to change.
Does Centennial Place Student Residence Accept Packages on My Behalf?
Yes! For package deliveries, residents can collect them at our designated package locker, Luxer One, on the first level (across from our Grab ‘N Go Market) upon receiving a notification. For oversized packages, residents can collect them at the front desk upon receiving an email notification from our team.
What’s Centennial Place Student Residence’s Proximity to Campus?
Centennial Place Student Residence is conveniently located on Centennial College’s Progress Campus on the north-east side of the Markham Rd. & Progress Ave. intersection. We also house residents from Morningside, Ashtonbee, and Story Arts Centre campuses and support them in locating the correct and most efficient transportation routes between the residence and their campus.
Centennial Place Student Residence has access to a wide-ranging public transit network, which includes Toronto Transit Commission (TTC) and GO Transit regional system. Both transit systems have bus stops at the Centennial College Loop, which provide direct links to each campus.
Centennial Place Student Residence to Progress Campus – 230 m
Centennial Place Student Residence to Morningside Campus – 4.7 km
Centennial Place Student Residence to Ashtonbee Campus – 12.5 km
Centennial Place Student Residence to Story Arts Campus – 21.2 km
Do You Have Employment Opportunities for Students?
Yes! We encourage residents interested in joining our team as Resident Assistants to explore the application process once opened. See our Residence Life section for more information.
Application Process
How Can I Apply
To begin your application process, click “Apply Today” at the top of our page to access our quick and convenient Housing Application. Carefully read what you need to know before starting your application.
Where Do I Indicate My Suite Preference?
This is completed on your Housing Application. Please note there are a variety of suite styles at Centennial Place Student Residence and while we cannot guarantee availability in your preferred suite style(s), we will do our best to accommodate.
When Can I Apply?
We accept applications year-round and lease on a first-come, first-served basis; however, available lease periods may vary based on the time of year.
It’s important to note that a completed application does not guarantee your space. To guarantee your space, you will need to make a $500 Security Deposit and $100 non-refundable Application Fee payment following the completion of your Housing Application. Additionally, you need to ensure you and your Guarantor have successfully signed your Lease Agreement provided by Centennial Place Student Residence Management. The Security Deposit is refundable at the time of move-out, upon conclusion of the Lease Agreement.
Do I Need to Make a Deposit?
To jumpstart the leasing process, it is essential for you to make a Security Deposit & Application Fee. Once we receive the payment, we can finalize your application details and send you your Lease Agreement. To make this payment, please visit Letus or click “Pay Rent” at the top of our page and select ‘Make a One-Time Payment via Letus’.
If you are renewing your current Lease Agreement, your Security Deposit & Application Fee are transferrable to your new lease term.
Leasing Process
What Is Included in the Rental Installment?
Your rental installment is all-inclusive and comprised of the following:
- The full cost of your unit and provided hard good furniture
- The total cost of all utilities (water, Internet, and electricity)
- Eligibility to participate in all Residence Life events
- 24/7 access to our state-of-the-art amenity spaces
Outside of the Rental Installment, are there any Additional Costs?
Unless you are interested in obtaining parking through Centennial College, Centennial Place Student Residence is an all-inclusive community.
Am I Guaranteed a Bedspace?
Rooms are offered on a first-come, first-served basis. A completed application does not guarantee your space. To guarantee your space, you will need to make a $500 Security Deposit and $100 non-refundable Application Fee following the completion of your Housing Application and ensure you and your Guarantor have successfully signed your Lease Agreement.
Is There A Waitlist?
Once we are at capacity, we begin accepting applications for our waitlist.
How Will I know If Centennial Place Student Residence Received My Payment/Application/Lease?
You will receive an email confirmation within 24-48 hours of your application submission. You can also request confirmation that your application and/or signed Lease Agreement has been received by calling 416-438-2216 or emailing us at centennialresidence@studenthousing.com.
When Can I Move into Centennial Place Student Residence?
Your scheduled move-in date is the start date indicated on your Lease Agreement. Once signed, please reference page 1 of your Lease Agreement.
Additional move-in details as they pertain to date/time of arrival, what documentation to have prepared, what and what not to bring, roommate matching, renter’s insurance, etc. will be communicated in the month(s) leading up to move-in.
What is Your Cancellation Policy?
In signing a Lease Agreement with Centennial Place Student Residence, you are entering into a legally binding contract with responsibility for all associated costs due and payable throughout its term. Approved early releases, of any kind, shall forfeit the Security Deposit.
Should you have any specific questions or concerns, you can reach us by calling 416-438-2216 or emailing us at centennialresidence@studenthousing.com.
Payment Process
When Are My Monthly Installment Payments Due?
All rental installments associated with your Lease Agreement are due and payable on the 1st of each month. Note some Lease Agreements may begin or end mid-month, and so additional pro-rated installment(s) of a higher or lesser amount may be added to the first or last installment payment on your Residence Agreement.
How Can I Make Monthly Installment Payments to Centennial Place Student Residence?
The lease term usually aligns with the academic calendar of the university. During the contracted occupancy period, the resident is charged a total rent amount with installments typically divided into equal value. Please note that these installments do not represent a monthly rent amount.
To make a one-time payment or set up reoccurring monthly payments, click “Pay Rent” at the top of our page. At Centennial Place Student Residence, we also accept Cheque or Money Order.
If you are an international student that hasn’t yet arrived in Canada, please see, “I Don’t Have a Canadian Bank Account. What Do I Do?” under the International Applicants and Residents section.
Suites and Amenities
Are Accessible Suites Offered?
Yes, absolutely! We have AODA-compliant rooms built to accommodate students with different abilities. Please be sure to include this in your application and we will be happy to assist you.
Please note only select units may include ADA accessible features.
Is There Furniture In My Room?
Yes! All rooms are fully furnished with either a single or double bed, dresser, armoire, study desk and chair, and mattress. Kitchens are fully equipped with a full-sized refrigerator, oven and stove, and dining island with stools.
For more details, please review the Floor Plans tab of the website. Furniture is not allowed to be removed from the unit.
Can I Bring A Mini Fridge?
No, we do not allow students to bring in their own mini fridges. Each suite contains a full-size refrigerator that is sufficient for a shared suite.
What should I bring with me?
For a complete list of what is accepted and what is prohibited at Centennial Place, please review the Move-In Guide.
Can I Bring My Own Mattress?
No, we do not allow students to bring in their own mattresses. If you require additional mattress support, we encourage residents to consider bringing a mattress pad or memory foam.
Is the All-Inclusive Wi-Fi Unlimited?
At Centennial Place Student Residence, we take pride in ensuring that you stay connected to your coursework, loved ones, and entertainment during your stay. Our internet service is intentionally designed to provide unlimited high-speed Wi-Fi internet as part of our comprehensive utility package. Rest assured, we are committed to maintaining sufficient internet connectivity to meet your needs throughout your stay
Is kitchenware provided?
No. Should residents wish to use one of our many community kitchens, they are responsible for providing their own kitchen supplies, including but not limited to cutlery, plates, drinkware, and cooking utensils. In-suite, fully-equipped kitchens, do not come outfitted with kitchenware.
When Do I Have Access To The Amenity Spaces?
All residents have 24/7 access to our state-of-the-art amenities unless otherwise specified by Management. We ask all residents be mindful of our quiet hours, which helps to maintain a peaceful and enjoyable environment for everyone!
Further details are outlined in our Resident Handbook, which residents will receive prior to move-in.
What If Something Needs To Be Fixed In My Suite?
Need to submit a work order? You can easily do so by visiting our Homepage and selecting “Submit a Work Order” where your request will be received directly by our dedicated Maintenance Team!
Is Parking Available?
Yes! Surface parking is available in Lot #1. Please contact Centennial College Parking Services directly for further details. Parking Permits are available for purchase at the Enrolment Services Office or online through your myCentennial account.
Residence Life
What is Residence Life?
At Centennial Place Student Residence, our residence life model takes a back-to-basics approach using the core components of what is tried and true about Residence Life and student development. Our programming model provides residents with numerous opportunities to learn about academic success and personal growth focusing on five (5) key areas — academic support, health and wellness, employability, financial literacy and community engagement.
Our on-site managerial infrastructure and effective programming are not only critical to the success of a Residence Life program but to ensuring each resident’s personal and academic successes. For more detailed information about our program, visit our Residence Life tab.
Who Comprises the Residence Life Team?
The on-site Residence Life department consists of a full-time Residence Life Coordinator (RLC) and Resident Assistant (RA) student staff who live on-site.
To see our current team of dedicated Residence Life staff, please visit our Residence Life tab.
What if I Have a Roommate Conflict?
If a resident experiences conflict with one or more roommates, they are encouraged to speak with their Resident Assistant (RA). Our student staff are trained in conflict mediation, confrontation skills, active listening, and dispute resolution. If a conflict extends beyond the scope of a CA member’s ability, they will seek support from the Residence Life Coordinator (RLC) or another member of Management to ensure a peaceful and fair solution for all parties involved.
What, If Any, Mental Health Services are In Place at Centennial Place Student Residence?
At Centennial Place Student Residence, student health and wellness is an intentional and primary point of focus when it comes to providing the best possible living experience. Through several programs tackling awareness, as well as mental and physical health, we aim to remove the stigma surrounding mental health and provide as much support as possible to students navigating university life.
We partner with keep.meSAFE Mental Wellness Student Support Program by guard.me to give residents access to a free Student Assistance Program, available 24/7, and in their preferred language. Additionally, throughout the year, we host activity weeks such as Thrive Week and Hi, How Are You Week for students to engage in order to bring focus to the importance of their mental health!
International Applicants and Residents
Do You Provide Proof of Residence?
Yes. Please contact the Leasing Office for further information.
I Am Waiting on a Visa. Can I still Apply and Lease?
Yes! So long as you have received your acceptance from Centennial College, we are excited to welcome all students who are living internationally that have an approved Visa and permit. If you are still waiting on your Visa, you can still secure your space! Should you be unable to come to Canada, you will be released from your Lease Agreement.
Are there Other International Students at Centennial Place Student Residence?
Yes! A diverse mix of Canadian and international students enjoy Centennial Place Student Residence. Situated in Scarborough, we are part of a vibrant and multicultural hub. Interested to see where residents who call Centennial Home’ join us from? Click HERE.
I Don’t Have a Canadian Bank Account. What Do I Do?
If you have not yet arrived in Canada, you can apply for a bank account online at most major Canadian banks depending on your status as a newcomer and whether you’re coming from a qualifying country. If you have arrived in Canada as a newcomer, you can apply online with your Social Insurance Number (SIN) and a Canadian address.
When opening a bank account, be prepared to provide your Canadian Visa or study permit, one piece of government-issued photo ID such as your passport, proof of school registration, and expected graduation date. All of Canada’s major banks have branches in Toronto. When choosing a financial institution that’s right for you, consider their location in proximity to us, hours of operation and online banking features.
When you open your new account, your Canadian bank representative will give or send you a bank card, also known as a 'debit card'. You'll be given a PIN (personal identification number) to access your account through an ATM or debit machine. Your PIN is your only protection against unauthorized use, so do not reveal it to anyone. This debit card allows you to:
- Use Automated Teller Machines (ATMs) for withdrawals, deposits, and bill payments.
- Pay for items at stores and restaurants that accept debit card payments. This is a good alternative if you prefer not to carry too much cash on you.
Another service to consider are credit cards, which allow you to make purchases without carrying cash and giving you a grace period before you have to pay for your purchases. In Canada, banks generally issue one of three credit cards: Visa, MasterCard, or American Express. Visa and MasterCard are accepted at most major stores and restaurants. Credit cards, just like your debit card, will have a PIN (personal identification number) that you should not share with anyone.
If you consider applying for a credit card, understand the terms and conditions of repayment and be certain you can pay your credit card balance on time when your bill arrives. If you do not pay your credit card bill by the due date, the company will charge you interest on the total amount of the bill, regardless of any amount you paid off over the course of the month. You'll also be charged interest on any purchases made after the due date.
At Centennial Place Student Residence, we accept Cheque or Money Order which your chosen Canadian financial institution can provide you. Should you opt to make payments online via a credit card, you can make a one-time payment or set up reoccurring monthly payments by clicking “Pay Rent” at the top of our page.
I Don’t Have a Canadian Number. What Do I Do?
At Centennial Place Student Residence, you can get connected before you arrive! We’ve partnered with CanadianSIM to provide you an exclusive international student postpaid phone plan.
Powered by Rogers and Fido, you can enjoy reliable coverage by one of Canada’s leading network providers. You will receive a Canadian number and exclusive plan that is cheaper and more value-driven than what is locally available in the market. Access 5-hours of unlimited data, unlimited Canada-wide calls and international text, 1000 free international long distance minutes, no activation fees, latest devices, and more!
To learn more about securing this exclusive phone plan (only available prior to your arrival), visit https://canadiansim.com/centennial/.
Parents and Guarantors
Is a Guarantor Required?
Yes! An individual who will take on financial responsibility on a resident’s behalf is required in order to lease at Centennial Place Student Residence. Guarantors can be domestic or international and must provide employment details.
What Kind of Security is Provided at Centennial Place Student Residence?
Centennial Place Student Residence has a secure card-access entry system, along with a 24/7 professionally staffed front desk, security, and security cameras in all common areas. There is professional on-site management during business hours and after-hour on-site assistance. We also have monitored fire sprinklers and detectors, electronic locks on each unit door, individually locking bedroom doors, and a guest policy.
What Transportation Options are Available?
Centennial Place Student Residence is conveniently located on Centennial College’s Progress Campus on the north-east side of the Markham Rd. & Progress Ave. intersection. Centennial Place Student Residence has access to a wide-ranging public transit network, which includes Toronto Transit Commission (TTC) and GO Transit regional system. Both transit systems have bus stops at the Centennial College Loop, which provide direct links to each campus. For residents from Morningside, Ashtonbee, and Story Arts Centre campuses, we support them in locating the correct and most efficient transportation routes between the residence and their campus.
What are the Policies on Smoking?
Centennial Place Student Residence is a smoke-free community in all indoor areas and within nine meters of any entrance or exit of the building.
What is the Alcohol Policy?
Provincial liquor laws prohibit the consumption of alcohol by persons below the legal provincial age (19 years). Centennial Place Student Residence expects that residents in possession of, in the act of consuming, or under the influence of alcohol will be of legal age to do so.
At Centennial Place Student Residence we strictly adhere to these laws. We uphold open alcohol restrictions and have implemented a policy that requires all alcohol to be consumed within a resident's unit, and not in common areas such as hallways, lounges, lobbies, or amenity spaces to ensure a safe and comfortable environment for all residents.
Does Centennial Place Student Residence Permit Guests?
Yes! Invited guests are always welcome, subject to the consent of roommates and security considerations. Overnight guests are welcome, with limits on the number of days and guests. Residents are responsible for the behaviour of their guest(s) at all times. A guest is defined as any non-Centennial Place resident. Failure of guest(s) to comply with the Community Standards will result in the host resident being held fully responsible for any infraction. It is the host's responsibility to inform their guests of our Community Standards.
Is there a Leasing Office?
Yes! Our leasing office can be found on our 1st level located at:
937 Progress Ave
Scarborough, ON
M1G 3T8
If you’re interested in booking an in-person or virtual tour, please click HERE.
Can I send My Student Mail/Packages?
Yes! For package deliveries, your student can collect them at our designated package locker, Luxer One, on the first level upon receiving a notification. For oversized packages, they can collect them at the front desk upon receiving an email notification from our team.
Who is the day-to-day Manager of Centennial Place Student Residence?
Canadian Campus Communities (CCC). CCC has established itself as Canada's premier provider of student housing services to colleges and universities, offering, private sector assistance in managing on and off-campus student housing. CCC's extensive student housing experience enables them to develop innovative student communities that meet the needs of university partners and clients, while providing the most cost-effective, luxurious student living and learning communities for student residents. CCC’s corporate office is located in Austin, Texas with its parent company, American Campus Communities.